Privacy Policy

Effectie Date: July 26, 2024

Uprank ("Uprank," "we," "us," or "our") provides technology to allow our customers to hire freelancers. This privacy policy is designed to help you understand how we collect, use, and share your personal infromation and to help you understand and exercise your privacy rights. By accessing or using the website and its services, you agree to this privacy policy. If you do not agree with the practices described in this policy, please do not use this website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address to send you important information regarding your orders, updates, and communication.
Payment Information: We collect payment details to process your orders securely. However, we do not store your payment information on our servers. Payments are processed by trusted third-party payment processors (Stripe).

We also use a trusted third-party authentication provider, Clerk. Clerk may store your Name, Email, and other social login information. Clerk also offers you the ability to register and log in using your third-party social media account details (like Google, Apple, Microsoft). Where you choose to do this, We and Clerk will receive certain profile information about you from your social media provideer. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, profile picture as well as other information you choose to make public. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the sole purpose of order processing. This includes processing your orders, sending order confirmations, providing customer support, and keeping you updated about the status of your orders.

3. Data Sharing

We do not share your personal data with any third parties except as required for order processing (e.g., sharing your information with payment processors). We do not sell, trade, or rent your personal information to others.

4. Children's Privacy

Uprank is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

5. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

6. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: richard@uprank.app

By using Uprank, you consent to the terms of this Privacy Policy.